Home Healthcare Platform

Simplify Your Home Healthcare Operations

Manage caregivers, clients, scheduling, onboarding, compliance, documentation, and authorized audit access from one secure platform.

Home Healthcare caregiver in blue scrubs assisting a smiling older adult client in a bright, comfortable living room
Secure Technology
Central Ohio Support
Mobile-Friendly
Compliance-Ready
Diverse team of Home Healthcare caregivers of different ethnicities and ages smiling together in scrubs

Who It Is For

Built for independent Home Healthcare organizations of every size.

Home Healthcare agencies
Personal-care providers
Medicaid-supported organizations
DODD and IDD providers
Non-medical home-care providers
Growing caregiver teams
Platform

Platform Features

Client records

Centralized client profiles with contacts, needs, and history.

Care plans

Track goals, tasks, and updates for every client.

Caregiver & staff management

One place for staff profiles, roles, and status.

Employment applications

Structured intake with save-and-continue.

Pre-employment database checks

Documented reviews of public registries.

BCI/FBI tracking

Track scheduling, completion, and expiration.

Credential & training tracking

Monitor licenses, certs, and required training.

Scheduling & visits

Assign, adjust, and confirm caregiver visits.

EVV & visit records

Electronic visit verification and visit history.

Incident reporting

Capture, track, and follow up on incidents.

Compliance documents

Organized document library with expirations.

Authorized audit access

Read-only, PIN-scoped access for approved reviewers.

Operational alerts

Timely reminders for missing or expiring items.

Caregiver Onboarding

A structured, guided flow from invitation through final approval.

Home Healthcare caregiver applicant completing onboarding documents on a laptop and clipboard at a bright desk
1.Invitation
2.Employment Application
3.Documents
4.Pre-Checks
5.BCI/FBI
6.Training
7.Review
8.Final Approval
Home Healthcare administrator reviewing staff credential records and documents at an organized office desk

Employment Application

A comprehensive digital application designed for Home Healthcare and DODD providers, with electronic signature and progress tracking so applicants can complete it at their own pace.

Personal and contact information
Position and availability
Education
Work history
References
Licenses and certifications
Home Healthcare / DODD experience
Documents
Electronic signature
Save and Continue Later
Progress tracking
Submission and correction workflow
Security

Secure SSN Handling

Sensitive personal identifiers are handled with strict controls and never exposed unless explicitly authorized.

  • SSN collected only after approval or conditional approval
  • Encrypted before storage
  • Masked after saving
  • Full reveal restricted and reauthenticated
  • Access audited
  • Excluded from public pages, exports, emails, analytics, and auditor access
Displayed as
***-**-1234

Full SSNs are never shown in exports, emails, analytics, or auditor views.

Pre-Employment Screening

VeloraPayco tracks and documents the process. It does not claim automatic access to government databases.

Two Home Healthcare professionals reviewing compliance documents together at a conference table
HHS-OIG LEIE
SAM.gov
Ohio DODD Abuser Registry
Ohio Sex Offender Registry
Ohio offender search
Ohio Nurse Aide Registry
Other-state registry when applicable
Ohio Medicaid exclusion checks when applicable
License verification
Driving-record verification when applicable

BCI/FBI Tracking

Check Types

Ohio BCI onlyFBI onlyBothNot requiredTo be determined

Statuses

RequiredMissingScheduledPendingCompletedReview RequiredExpired

Staff, Clients, Scheduling & Compliance

Home Healthcare caregiver speaking gently with an elderly woman client in her living room, holding a tabletHome Healthcare scheduling coordinator using a laptop with a monthly calendar view of caregiver visits

Operational tools

  • Staff profiles and credentials
  • Client records and care plans
  • Visit scheduling
  • EVV
  • Incident records
  • Missing-document alerts
  • Expiration tracking
  • Read-only audit access
  • Temporary PIN access
  • Audit logs

State auditor access excludes

Authorized reviewer sessions never surface these categories.

  • Full SSNs
  • Payroll
  • Banking
  • Card data
  • Owner personal information
  • Restricted HR notes

Security & Mobile Access

Designed with security-conscious controls, restricted access, and a mobile-friendly experience for staff on the go.

Role-based access
Organization data separation
Secure documents
Encrypted sensitive values
Audit logs
Temporary access
Reauthentication for sensitive actions
Session protection
Hands holding a smartphone and tablet showing the VeloraPayco Home Healthcare platform on mobile and web

How It Works

1

Request a Demo

Talk with our Central Ohio team about your operation.

2

Configure the Organization

Set up your provider profile, roles, and policies.

3

Add Staff and Clients

Bring in caregivers, clients, and care plans.

4

Begin Managing Operations

Schedule, document, and monitor compliance daily.

VeloraPayco Central Ohio consultants meeting with a Home Healthcare provider for a friendly consultation

Technology With Local Support

Our Central Ohio-based team provides implementation assistance, provider onboarding, and scalable tools that grow with your organization — from your first caregiver to hundreds.

Frequently Asked Questions

Privacy & Security

Privacy, Security, and HIPAA-Supporting Controls

Role-based access
Organization-level separation
Secure documents
Audit logs
Reauthentication
Temporary reviewer access
Consent tracking
Privacy incident tracking
Workforce privacy training

VeloraPayco provides privacy and security features designed to support Home Healthcare organizations. Each provider remains responsible for its own HIPAA obligations and compliance decisions.

Use of the platform does not automatically make an organization HIPAA compliant.

VeloraPayco is a secure technology and workforce-management platform for independent Home Healthcare providers.

VeloraPayco provides technology and operational tools for independent Home Healthcare organizations. Each provider remains responsible for its licensing, staffing, services, compliance, billing, screening decisions, and care delivery.

Ready to Modernize Your Home Healthcare Operations?

Smiling Home Healthcare caregiver standing with an older adult client in a bright home doorway

Ready to Join the Velora Home Health Care Platform?

Register your Home Healthcare organization to begin provider onboarding and platform setup.